Shipping Policy
Shipping Policy
We deliver all across Egypt. Every order is carefully packaged to ensure your crystal pieces arrive safely and in perfect condition.
Shipping Rates
- Cairo & Giza: 100 EGP
- Alexandria: 100 EGP
- Other Governorates: 120 EGP
- Upper Egypt (Aswan, Asyut, Luxor, Minya, Sohag, Qena): 150 EGP
Delivery Timeframe
Orders are delivered within 2 to 6 business days from the date of order confirmation, depending on your location.
- Cairo & Giza: 2–3 business days
- Alexandria & nearby governorates: 3–4 business days
- Other governorates & Upper Egypt: 4–6 business days
Order Processing
- Orders are processed within 24 hours of confirmation
- You will receive a confirmation message once your order is shipped
- A tracking number will be provided when available
Packaging
Every order is carefully packed with protective materials to ensure your crystal arrives in perfect condition.
Important Notes
- Delivery times may be slightly longer during peak seasons (Ramadan, Eid, holidays)
- Please ensure your delivery address and phone number are correct at checkout
- For any shipping inquiries, please contact us via WhatsApp